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Bad.Technology

The newspaper of record for things that went very wrong.

163 fails indexed
16 categories
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// ON THIS MONTH IN TECH HISTORY

Latest fails

30 of 163
Government Major

Robodebt: Australia's Algorithm Issued 521,000 Unlawful Debt Notices — Officials Knew It Was Illegal and Continued Anyway

From 2016 to 2019, the Australian Department of Human Services operated the Online Compliance Intervention system — universally known as Robodebt — which automatically cross-referenced welfare payment records against tax data. The algorithm divided reported annual income by 26…

Engineering Major Historical

Concorde AF4590: A 17cm Metal Strip on the Runway Causes a Fire, Kills 113, and Ends Supersonic Passenger Flight

On 25 July 2000, Air France Concorde F-BTSC took off from Paris Charles de Gaulle Airport carrying 100 passengers and nine crew on a charter flight to New York. During the takeoff roll, the aircraft ran over a 43-centimetre titanium strip that had fallen from a Continental…

Automobile Major Historical

Toyota Unintended Acceleration: Software Defect Causes 37 Deaths and a $1.2 Billion Criminal Fine

Between 2009 and 2011, Toyota recalled over 9 million vehicles following reports of unintended acceleration linked to its Electronic Throttle Control System (ETCS). NASA engineers and embedded software experts commissioned by the Department of Transportation later found evidence…

Startup Major

Luckin Coffee Fabricates $310 Million in Sales, Delisted Two Years After Its Nasdaq IPO

Luckin Coffee opened 4,507 stores in 18 months — the fastest expansion in coffee retail history — and listed on Nasdaq in May 2019, raising $561 million at a $4.2 billion valuation. In April 2020, an internal investigation found that its COO and employees had fabricated…

Infrastructure

UK's £12.7B NHS IT Programme Abandoned After 8 Years Without Delivering Its Core System

The NHS National Programme for IT (NPfIT), launched in 2003 as the largest civilian IT programme in history, was dismantled in 2011 after spending £12.7 billion ($16B) without delivering its central objective: a unified electronic patient record system for England. By the time…

Product Historical

Microsoft Clippy Becomes the Most Despised Software Feature in History

Microsoft's Clippy (Office Assistant) was introduced in Office 97 as a help assistant that would detect user intent and offer tips. Instead, it became famous for interrupting users at inopportune moments with unwanted suggestions. By 2001, Microsoft's own research showed most…

Security Major Historical

Mt. Gox Bitcoin Exchange Collapses: 850,000 BTC Reported Missing

Mt. Gox, which handled 70% of all Bitcoin transactions at its peak, filed for bankruptcy in February 2014 citing the theft of 850,000 BTC (worth approximately $450 million at the time). The losses had apparently accumulated over years through transaction malleability attacks,…

Startup Historical

Juicero: $700 Wi-Fi Juice Press Can Be Squeezed by Hand, Rendering Its Purpose Moot

Bloomberg reporters discovered that Juicero's proprietary juice pouches could be squeezed by hand in the same time and with equal results as the $700 Wi-Fi-connected press. Juicero had raised $120 million in VC funding and charged $399–$699 for the machine plus a $35–$50/month…

Infrastructure Major Historical

HealthCare.gov Crashes on Day One: $630 Million System Fails Under Modest Load

HealthCare.gov, the US government's Affordable Care Act enrollment portal, crashed immediately on launch day despite months of preparation and $630 million in contractor spending. Only six people successfully enrolled on day one. The system could not handle more than a few…

Security Historical

Target Breach: 40 Million Cards Stolen via Third-Party HVAC Contractor

Attackers compromised Target's network by first breaching an HVAC contractor with network access. They then moved laterally to point-of-sale systems and installed malware that collected 40 million credit and debit card numbers during the 2013 holiday shopping season.

Security Major Historical

Yahoo Discloses 3 Billion Accounts Compromised — Largest Data Breach in History

Yahoo disclosed in 2016 that a 2013 breach had compromised 500 million accounts. A year later, the company revised the figure to 3 billion — every account Yahoo had ever created. MD5-hashed passwords and security questions were stolen, with the breach going undetected for three…